Q. Do I have to meet the driver outside?
A. The driver will call when he/she is close to your home. You can bring your laundry out when he/she arrives.

Q. How should I prepare my laundry/dry cleaning for pick-up?
A. Yes. All laundry must be in bags that tie and must have your name on the OUTSIDE. If you are including dry cleaning it must be in a separate bag marked "DRY CLEANING" inside of your regular bag.

Q. Do I need to sort my lights and darks prior to pick-up?
A. No. Our staff will separate everything prior to washing your clothes.

Q. I have allergies and need to use special detergents. Can you handle this special need?
A. Sure. You will be responsible for providing your own detergent and we will not use any dryer sheets. We will store your detergent at our facility and will alert you when we are running low.

Q. Do you have same-day service?
A. No. We do not provide same-day service.

Q. Do you hang-dry delicates?
A. No. At this time we put everything in the dryer. If you have something that is delicate or special we suggest you hand-wash it yourself or send it to us to be dry cleaned.

Q. I want to use the laundry service but I am never home during your hours of service. Do you have any suggestions?
A. You can leave your laundry with a friend, roommate or neighbor as long as you tell us who we are meeting when we come to pick-up or deliver your laundry. You are also welcome to leave it on your porch, at the door or anywhere outside as long as we know where to find it and where we should leave it when it is returned.